A Young Family Rebuilds After Loss

October 27, 2014

One day LaRonda was a regular high school senior, and the next, she was the sole provider of her family and responsible for taking care of her younger brother, Randy, and sister, Patty. Two years ago, the kids’ mother died suddenly of a heart attack.

Not only were they devastated by the loss of their mom, but the three siblings had no stable support system during this overwhelming time. Because LaRonda was 18 years old and considered a legal adult, she was able to take guardianship of her siblings and prevent them from going into the foster care system. They bounced around between staying with family, at a youth shelter, and in an apartment.

“I didn’t know if I could graduate from high school,” said LaRonda. “I went from caring only about myself to putting my brother and sister first. I had to make sure the bills were paid.” LaRonda did graduate from high school and began working for a local school district.  “I had to be motivated and learn how to survive on my own.”

When their rent increased dramatically due to LaRonda’s increased income, they could no longer afford to stay in their apartment and were on the brink of eviction. LaRonda’s younger sister Patty was attending a local high school where Caritas of Austin has an onsite social worker who learned about the family’s situation. Our services focused on homelessness prevention were a fit for what LaRonda’s family needed.

We were able to pay for a hotel for the three siblings to prevent them from having to stay at a shelter while they worked to find stable housing. Within two weeks, an apartment was secured that LaRonda could afford with her monthly income. “It’s been amazing how fast Caritas has helped with everything.”

Her case manager’s support did not stop there. Caritas was able to help provide basic furniture for the family and give LaRonda guidance on connecting to important resources for her siblings. “I knew nothing about taking kids to the doctor or enrolling them in school. Other places I tried to get help, people just told me what I needed to do. Caritas actually helped me do all the things I needed to do,” said LaRonda.

The family’s resilience is remarkable. “Things were especially rough for Randy. He was too young to understand what was happening, but he is finally able to talk about it now,” LaRonda said. She proudly talked about how well Randy is doing in school.

Our support is especially significant to LaRonda because she remembers years ago when her mom received assistance from Caritas of Austin: “Caritas helped my mom a few years ago. It’s really cool how you work with each family’s individual situation.” LaRonda is working toward a promotion at work, and Patty will graduate from high school next year. She said her ultimate goal is to own a house of their own someday.

These accomplishments and goals would not be possible without your support.

Make a donation today to be a turning point on someone's path toward self-sufficiency.


Food Drive Challenge

October 16, 2014

As we approach Hunger & Homelessness Awareness Week (November 16-23), we are challenging you (yes, you!) to organize a food drive and help stock the Caritas Pantry. Every week, we distribute over

1,800 pounds of food to the families we serve. You can collect food items with friends, family, co-workers, and other groups. Big or small, all donations help! The majority of our Pantry items come from donations made by individuals and groups in our community.

Since you might not know much about the Caritas Pantry, we will let you hear from Irma, Caritas’ Pantry Aide. She is celebrating 20 years of working at Caritas of Austin this year, so there’s no better source of information.

What was the Pantry like when you started working at Caritas of Austin 20 years ago?

When I started, the Pantry was located next door in the Annex property. It was very small, maybe 8ft by 8ft. We had just three shelves, mainly corn and green beans.

How have things changed over the years?

The size of Pantry and the number of people we are serving has changed a lot. As Caritas serves more people overall, we see more families and individuals coming to the Pantry. Just in the last couple of years, we have gone from serving about 10 people per day to 20-25 people each day.

We also see people really wanting to make healthy eating choices. Whenever Caritas has them available, people really like fresh produce, dairy products, and meats.

What’s an average “day in the life” for you?

When I get here in the morning, I check the Pantry shelves to see what we have and make sure everything is stocked. At about 8:30am, our first clients start showing up. With 20-25 people served each day, that takes up most of my day. I also make take-home bags that our staff take to clients and bag rice and beans, if I have time.

What happens when someone comes in to get groceries from the Pantry?

To give each client a good shopping experience, we just have one person come through the Pantry at a time. And last year, we switched to a self-shopping model so people can pick out their own foods. For some, shopping only take a couple of minutes, but for others it takes much longer. Because we serve refugees from all over the world, we help educate them on food options they might not be familiar with.

How has switching to the self-shopping model been beneficial for the people we serve?

It’s completely different. When they hear they get to shop themselves, they are amazed. People are very grateful because it gives them more dignity. 

What Pantry items are most popular right now?

Canned tuna and salmon, eggs and milk, fresh meats, and rice.

What do you want the community to know?

Thank you for your donations. Lots of people just pull up and drop off donations and we don’t even know who they are. I want to invite people to come by and visit, so we can show you where your donations are going and how important they are.

I also want people to know there are lots of ways to help. We have churches that donate every month. We have restaurants and groceries stores that donate their extra food. And we have families that bring even just a bag of extra food they collected. The City of Austin and H-E-B also just donated reusable bags to us. It all helps so much.

Will you join us in fighting hunger by collecting food items for our Pantry? If so, please contact Grace Alrutz at This email address is being protected from spambots. You need JavaScript enabled to view it. and she will help you get organized. You can also view our full Wish List HERE


Hard Work Pays Off in Starting a New Life in Austin

June 2, 2014

Change is difficult for everyone, and starting a new life from scratch comes with many challenges. More than 1,000 refugees from over 30 countries do just that in Austin each year – start over after fleeing their home country due to religious or political persecution.

Born and raised in Iraq, Sezar worked as an interpreter for the United States military in his home country. This was a good career until the war began there. Sezar and his family were at risk because of his ties to the United States, and he said they feared for their lives every day. “Whenever I said goodbye to my family each morning on my way to work, I feared it would be the last time,” he said.

Sezar’s wife, Dalya, worked in the legal field and was in the process of getting her Masters degree when the war began. “It was hard to find any job when the war started,” she said. She got a job in media, but this was extremely dangerous as well. “You have to be careful because a lot of the media’s lives were in danger. I had many friends killed because of this.”

Sezar and Dalya were fortunate to remain safe, but opposition groups kidnapped and killed Sezar’s brother. Eventually the U.S. government determined that they needed to flee Iraq before they too were killed. In September 2009, Sezar got the call that his family would have to leave in three days. They had just 72 hours to sell their possessions, say their goodbyes, and gather what they could take with them on the plane. To further complicate things, Dalya was 8 months pregnant.

While Dalya and Sezar’s process was expedited due to their ties to the U.S. government, the majority of refugees wait in refugee camps in neighboring countries for years prior to being resettled. Regardless of their journey, all refugees experience significant challenges transitioning to a new country and culture very different from their own.

“When I arrived in the United States, I told myself that I would be willing to pick up trash for a job if it meant that my family was safe,” said Sezar, thinking about starting life in Austin. He said it was helpful for him to know that other refugees who were doctors and engineers also had to start over working low wage jobs. “I knew I could work hard and move up.”

Dalya and Sezar said they were amazed at all that Caritas helped with in their first months in Austin. “The classes taught us how to use the bus, shop for groceries, and open bank account. They were amazing.” Caritas Community Advocate volunteers also helped with transportation to and from appointments.

Sezar got his first job working at Target, and after several jobs over the past five years, he now has a great career in the oil industry. “Now I am living the dream. I have a good job, my family is safe, and my kids are going to good schools.”

Sezar and Dalya are happy to call Austin home. “People are so friendly here. I like the weather. There is a lot to do for families. I like everything except I-35!” said Sezar. Dalya added, “The diversity makes this city great. Everyone was very friendly to us from the start, and they didn’t look at me like I was different. This is our home now.” They said they miss their family and the food in Iraq, but not living in fear each day.

Looking back on their first months in the United States, they are grateful for all of the support they received to become self-sufficient. “Caritas helps guide people to a better life. They made a huge difference for me and my family. I want to help others because of the help I received,” said Sezar. Dalya said the support they received went beyond just resources.  “The people who supported us are like family,” she said. “They truly cared about us and our feelings throughout the whole process.”

To learn about how you can get more involved in supporting refugees in Austin, join us for our Serving the World at 611 Neches Street Open House on Thursday, June 12th from 11:30am-1:00pm. Lunch will be provided. RSVP HERE!



National Volunteer Week

April 6, 2014

As we recognize National Volunteer Week (April 6-12), we want to say thank you to our volunteers who give of their time and talents to help Caritas of Austin carry out its mission. Last year, volunteers contributed an amazing 36,029 hours of service! Below are stories of Caritas volunteers who support various aspects of our operations. We hope they inspire you to consider new ways of getting involved in our work and mission. 


In her five years volunteering at Caritas, Anita has helped with just about everything: assisting staff with clerical work, setting up for special events, attending outreach fairs, helping with Turkey Trot registration, and serving in the Community Kitchen.

“The people that work here are awesome. Everyone is very enthusiastic and loves their work. Caritas gives a sense of caring and support to people who would otherwise not have a place to go. You show respect and dignity to individuals who are otherwise invisible. It’s a learning and growing experience - you will never come to Caritas and be disappointed.”

Eri learned about Caritas after participating in the TunderCloud Subs Turkey Trot and now volunteers with the Refugee Resettlement program. She assists case managers with administrative tasks, does grocery shopping and apartment setup for refugee families in advance of their arrival, and helps clients navigate their transition to life in Austin.

"I've learned refugees are no different from you or I despite their cultural differences. They all want a better life for themselves. Every person I’ve worked with is so grateful for what little help I can provide. It makes my day."

Cynthia began volunteering 12 years ago after learning about Caritas through her congregation, Emmaus Catholic Church. She volunteers  weekly in the Community Kitchen helping prepare and serve lunch to over 300 people daily. When asked what she likes most about volunteering, Cynthia said:

“Being able to give back to my community in some small way. Offering a smile to someone who otherwise may not see one that day. Being genuinely grateful that I can give back.”

Since 2007, Ed has helped pick up food donations from local businesses for the Caritas Pantry and Community Kitchen. He said he loves interacting with staff members as part of his volunteer experience. When asked what he would tell others about this unique opportunity to help, he said:

“That it's a great way to get involved, with flexibility in scheduling.”

David began volunteering in July 2013 because he liked the breadth of services Caritas provides and the various volunteer opportunities available. David is a Direct Service Volunteer and works with Caritas supportive housing clients and case managers to access needed resources and achieve goals of self-sufficiency.

“My volunteer training and experience have changed the way I think about poverty. I now know everyone has a  unique, complex story, and you cannot generalize people."

So, are you ready to get more involved? We need your help! Learn more about our volunteer opportunities HERE.


Honoring Our Veterans

November 11, 2013 

PTSD family-outside-military-dad editedVeteran’s Day is a time for our country to honor the service and loyalty of all men and women who have served our country. It is also a time to consider how each of us can continue supporting the needs of the veterans living right here in Austin and Travis County.

Caritas of Austin prides itself on continually improving and expanding its services to best meet the needs of our community. Our expanded Supportive Services for Veteran Families (SSVF) program is just one more example of that. Caritas has received funding through the Veteran’s Administration to end and prevent homelessness for 150 veteran families in Travis County over the next year. It is estimated that more than 300 veterans are currently homeless in Austin. This program is part of a larger national initiative to end all veteran homelessness by 2015.

“As we celebrate Veteran’s Day at Caritas of Austin, we feel fortunate to have the opportunity to honor those who have served our country by helping them find stable housing and employment, and ultimately achieve self-sufficiency,” said Caritas of Austin Executive Director Jo Kathryn Quinn.

The SSVF team at Caritas has already made great progress. In the past two months of the program, Caritas staff members have helped house 22 veteran families. They are currently working with 30 additional families providing supportive services to enable these families to become self-sufficient.  “We are seeing the face of homelessness change to a much younger population. For many, it’s due to the economy and lack of affordable housing and living wage jobs,” says Kay Fohn, SSVF Program Manager.  “Our primary focus is helping our veterans obtain the most basic need any of us has: shelter.  It is unrealistic for us to expect our homeless veterans to become self-sufficient without having safe, permanent and affordable housing.”

One of these veteran families is 28-year-old Phillip and his wife Katie, who had been living in their car for months before getting connected to Caritas of Austin’s services. Now, they are in an apartment of their own, and Phillip and Katie are both employed. Phillip said, “Most people don’t realize how much the small comforts mean until they lose them. Where I am at right now is purely because of the help I got from Caritas. Without them, I’d still be living in a car or probably worse right now.”

Fohn added, “A big part of what we do is give them hope that things will get better. We are there to be their advocates and help them find their voice again. Our veterans served our country when called and we have a responsibility to return that service."

Caritas of Austin needs your help to support these veterans as they transition out of homelessness. There are several ways you can help:

• Donate items from our Wish List or give gift cards to help our newly housed veterans fill their homes

• Make a financial donation to Caritas

• Help connect Caritas of Austin to landlords and property owners who are interested in renting to veterans

• Connect Caritas of Austin to employers interested in employing veterans

Together, we can honor our local veterans most in need of help. Will you join us?

For more information about renting to veterans or helping employ veterans, contact Kay Fohn at 512.646.1287


Giving Thanks at Caritas of Austin

November 27, 2013

Caritas of Austin - Giving Thanks 2013 from Caritas of Austin on Vimeo.

Dear Friends,

This Thanksgiving, our staff wants to personally thank you for your support of Caritas of Austin this year. Please take a moment to watch the video above!

Without you, we would not be able to provide housing, food, education and employment assistance - all of which lead to self-sufficiency -  to over 20,000 people each year.

As the cold winter weather has already arrived, it is now more important than ever to help our neighbors move off the streets and into stable housing and to prevent homelessness for hundreds of families who are currently in crisis.

Please donate today to help provide the path to self-sufficiency for the individual and families we serve.

Happy Thanksgiving to you!


JK signature Emma

Jo Kathryn Quinn, Executive Director