Program Eligibility
Like a thumbprint, every person's story is unique. Learn about how to access the support you need to build a stronger tomorrow.
Caritas of Austin is committed to excellence in all of the services we provide. The power of our services lie in the comprehensive approach. Together, our housing, employment, education, and food services build holistic wellbeing. Learn more about specific program eligibility and details below.
Program Eligibility FAQs
What are the specific requirements for your Veterans program?▼
To be eligible for Caritas of Austin's Supportive Services for Veteran Families (SSVF) program, you must meet all of the following criteria:
- Reside in Travis, Williamson, or Bastrop County
- Currently experiencing homelessness
- Have a household income less than 30% of the Area Median Income (AMI)
- Be a member of a Veteran family (single individual or multi-person household)
- Have a discharge status other than dishonorable
If you fit the criteria above, please complete Coordinated Entry as a first step to accessing our Veterans services.
When is lunch served in your Community Kitchen?▼
Lunch is served daily in our Community Kitchen from 11:00am - 12:30pm, thanks to the support of community volunteers. Vegetarian and vegan options are available upon request.
Is your Pantry open to the public?▼
Our Pantry is only available for clients already enrolled in one of our housing or refugee resettlement programs. Clients are able to access the Caritas Pantry up to 10 times while in services.
Are your employment services available to the public?▼
Caritas of Austin's employment services are only available to current Caritas of Austin clients.
I am not homeless but need assistance. Where can I get help?▼
Caritas of Austin does not provide rental assistance, utility assistance, or bus passes independent of case management services. Please contact 2-1-1 to learn about community organizations that can provide assistance.
Does your Caritas North location have public phones, restrooms, and water available?▼
Unlike our downtown location, Caritas North services are by appointment only.
I know someone who is homeless. How can they get help?▼
Please refer to our Get Started page to learn more about Coordinated Entry and how to access housing services.
Does Caritas of Austin provide clothing or take clothing donations?▼
Caritas of Austin does not accept clothing donations. We encourage donating to St. Vincent de Paul Store, who generously donate vouchers to Caritas of Austin clients.
Ready to Get Started?
Learn how to access services through Coordinated Entry.
